Welcome to the Samafale Fund Help Center.
We’re here to support you every step of the way—whether you’re starting a fundraiser, making a donation, or managing your account.
Getting Started
What is Samafale Fund?
Samafale Fund is a trusted crowdfunding platform that helps individuals, families, and communities raise funds and support meaningful causes around the world.
Who Can Use Samafale Fund?
Anyone who meets our basic eligibility and verification requirements can:
- Start a fundraiser
- Donate to a campaign
- Support causes they care about
For Fundraisers
How Do I Create a Fundraiser?
Create an account, click Start Fundraiser, and complete your campaign details.
You’ll add your story, goal amount, images, and submit your campaign for review.
How Long Does Review Take?
Most campaigns are reviewed within a short time.
You’ll be notified once your campaign is approved or if more information is needed.
Can I Edit My Campaign After Publishing?
Yes. You can update your story, images, and post campaign updates at any time.
How Do I Receive Funds?
Once donations are received, you can request a payout from your dashboard after completing verification and adding payout details except.
- Personal Information like Name, email, Phone Number, National ID etc.
- Bank Account details.
- Campaign Goal
For Donors
How Do I Make a Donation?
Choose a campaign, select an amount, and complete your payment using the available payment options shown on the campaign page.
Is My Donation Secure?
Yes. All payments are processed through secure, trusted payment partners.
Can I Donate Anonymously?
Yes. All payments are processed through secure, trusted payment partners.
Will I Get a Confirmation?
After donating, you will receive a confirmation message or email with your donation details.
Payments & Fees
Are There Any Hidden Charges?
No. There are no setup fees or subscriptions.
A small platform fee applies only when a campaign successfully receives donations.